Mobikon Asia Pte. Ltd. Blog

Singapore – 09th July 2012 – Mobikon Asia Pte Ltd, a cross-border Singapore-India startup that offers an innovative integrated digital marketing and customer engagement platform for the hospitality and retail industry, announced today that it has closed a new round of investment, totaling US$ 1.7 Million, led by Singapore-based Jungle Ventures and supported by regional super angel investors including Ravi Mantha, Member of the Board of Trustees at The Indus Entrepreneurs (TiE).

Mobikon’s flagship product KONEKT, is an integrated suite of digital marketing, analytics and customer engagement applications that are used by over 100 customers in hospitality and retail sectors in India and other regions in South East Asia.

“Our products help hospitality and retail customers connect with their consumers by acquiring consumer data in a fast and an effective manner, engage with consumers via social, mobile and web channels and help these customers improve customer satisfaction and retention as well as accelerate revenue”, said Founder-CEO Samir Khadepaun. “We will use new funds to increase sales and business development activities in geographies that are showing tremendous potential for our products and services“, added Samir Khadepaun, CEO, Mobikon Asia Pte. Ltd.

The startup, founded in 2009 by Samir Khadepaun and Salil Khamkar with support from some entrepreneurs and industry professionals from India and US, has now grown to a young and enthusiastic team of over 30 people in India and Singapore.

About Mobikon:
Headquartered in Singapore, Mobikon is a pioneer in the cloud-based digital marketing and customer engagement platform for the hospitality and retail industries.

Mobikon’s ‘KONEKT ’ branded range of products helps several Hotels, Restaurants and Spa’s in India, South East Asia, Africa and Australia connect and engage with their customers, resulting in accelerated direct revenues and increased customer retention and satisfaction.

About Jungle Ventures:

Jungle Ventures is a Singapore native venture capital firm that provides early stage investments and business building infrastructure to startups across Asia Pacific. Jungle focuses on early stage investments into Singapore, India, South East Asia and other regional hotbeds of innovation.

Media Contacts:
Samir Khadepaun
Founder & CEO
Mobikon Asia Pte. Ltd.
Singapore
Ph: +65-8139-2379 (Singapore)
Ph: +91-20-4146-4343 (India)

As an hotelier, are you updated with recent trends, latest news and latest technology in hospitality?
The recent trends in Hospitality are all about the merge of technology to attract more customers. Digital media touch points are really helping a lot to hotels and restaurants worldwide to gain more customers.
Most of the properties are now turning active on social media channels like Facebook, Twitter, Linkedin to communicate straight with their customers to get their views and feedback about their services and offerings.
Adapting the new technology and communication mediums, the hoteliers are changing their branding ways from traditional mediums to the email campaigns marketing.

Well, more or less a new update and a new story are always ready for you to get updated on. But are you actively using these channels and getting updated?

You may find it tough to browse through all these websites and channels to get the news you are really looking for. Some time a good post and good news is mixed up with a link where you really don’t want to waste your time.

How do you find it, when all the latest news of trends and technology of hospitality delivered straight to you at your facebook? Yes, it’s possible, understanding your condition and problem of browsing all the search engines to get the relevant news, we at Mobikon Technologies provide you a place where you can keep yourself updated with latest technology news, recent trends in Hospitality, national and international news of government bodies and much more.

Being the pioneers in hospitality solutions, we love to keep our Facebook updated with latest happenings in hospitality and we cover most of the interesting news from all the channels at one place. Once you like our Facebook page, we will make sure to keep you tuned with hospitality via our daily posts.

Your daily dose of hospitality happenings begun with a single click. Like our page and keep updated. www.facebook.com/Mobikon

Konekt Feedback is a break through solution for hospitality industry to know their customers, track service levels and engage on the digital media. The feedback application works on iPad or on any smartphone via QR code, which can be placed on front desk or handed over to guest on billing.

The system is already been used by over 60leading Hotels and Restaurants in India which includes brands like Little Italy, Spaghetti Kitchen, Penne, Ohotel, Royal Orchid and many more.

Konekt Feedback helps in increasing guest loyalty by allowing establishments to reward customers based on frequency of visits and an option to promote events and offers on the interactive touch screens. The system helps the brand to increase its ROI, and to engage with customers based on their likings and ratings.

“Konekt Feedback with features like immediate alert on low ratings or negative comments allows faster response time and satisfied customers, which is not possible using traditional paper based feedback” says Mr. Samir Khadepaun, CEO of Mobikon Technologies Pvt. Ltd.

The system provides detailed analytics on customer ratings, behavior, keyword track on guest comments; server based reports and also provides outlet based performance reports for multi-outlet brands.

The Mobile Tracker app, allows brand managers/owners to track guest feedback on the go and respond to the same.
For more information over this powerful feedback app and guest loyalty program, you can visit www.konektfeedback.com

Some results over the studies of emerging trends of Internet usage, provides figures and facts, which say, that by the year 2014, Mobile Internet usage will take over the desktop Internet usage. With the rise of latest technologies and operating systems like Android, Windows, and iOS, mobile has become the primary tool for searching any destination, location, and deal or to book a Hotel or a Restaurant. Customers are becoming trendier with the power of searching the whole world on their fingers. Now the matter that rises is about your presence as an hotelier on the mobile web face.

A recent survey conducted in Asian countries discovered that customers chose mobile as their first tool to look for recent deals and book tables and hotels at their desired locations. The secondary factor affecting their booking and reservation is dependent upon the best of the best deal they discover on their search engines, and the final importance is given to those Hotels or Restaurants which have full functionality on their website that provides ease to the end customer to get discovered on their cell phones. A mobile website for end customers is all about the convenience that he is looking for. No end customer will wait for your properties heavy website to load and zoom and then pinch to see the details.

In this case, an end customer might wait a little for your website to get fully loaded on the cell phone. But incase if he finds that the site is taking a long time to load for pictures, he would literally skip the search. The worse result is a straight no to your website when he searches for his deal next time on mobile search engine.
The best way to avoid this hassle is to get a mobile website. The mobile website powered by Konekt is nothing but the mobile compatible version of your classic website. We at Konekt Mobile offer you a complete customized website that includes everything that your end customer is looking for.

The Konekt powered mobile website features the entire menu list along with the customized pictures of your hotel and restaurant gallery. You can display your specialties, your food variants and a lot more. Konekt powered mobile websites are completely pinch and zoom free. Thus they get loaded on your customers mobile easily. Your customers can quickly check all the summarized details you have provided on your mobile website and they can make their decision quicker.

The mobile website powered by Konekt also features SEO integrated content so that your websitecan be discovered in the early pages of the search, it also features table and room booking engine in it, where your customer can quickly book their room or a table with just few clicks.This is not the end, but this powerful mobile website platform also allows you to do your custom branding for your property. Fully integrated with your social media accounts, Konekt powered mobile website helps you to increase your presence all over the social media platforms to increase your branding.

You can add multiple locations to this mobile website depending on your need. With this new mobile website for your property you can update your customers about weather specific updates and can receive tariff and statistic reports with digital CRM.
Update your technology preferences according to the need of time; a Konekt powered mobile website can definitely help you up to acquire more customers from all the digital channels. For more details over mobile website visit us at http://www.konektmobile.com/

There has been a constant transformation of the Hospitality Industry, which has made it more practical and functional all over the world! The types of services and facilities that are offered by this industry are remarkable and have evolved since the last decade. All this is possible because of the extensive use of technology, environment friendly services, pricing, market segmentation, regional preferences, etc. the relation of technology and hospitality industry will grow stronger in the years to come. The use of technology is present in every department of the hotel, which shows the upgrade in the offering of the services of the hotels!

The latest trend in the Hospitality industry is online booking! And this is a trend that will grow upwards in the years to come. As per the latest statistics More than 114 million people will research travel online this year, while 94 million will actually book reservations. While more than 50 percent of travel bookings are made on the Internet!

But not to forget that technology has moved a step ahead! It is the Mobile generation. And to tae a step ahead, there will be more mobile bookings and research. As per Google, mobile will overtake PCs as the most common Web-access device by 2013. With travelers adopting smartphones and tablets at such a rapid pace, it’s crucial for hoteliers to optimize their website for mobile usage to capture potential mobile transactions.

Keeping all the latest trend in mind of the Hospitality industry, Konekt V4 is the app you definitely would want to explore. This is an app that will help you to reach on to your customers in just a click. The main attraction of this app is its ‘Dashboard’. It is an unconventional feature that it has a marketing tracker, which gives minute wise facts to you about the latest campaigns and events done by you. The time, name and number of the clients who have liked your Facebook page, probed for a table booking, called you for any inquiry or commented on your feedback application can also be tracked on the same page!

This is a CRM system that will aid you to stimulate your events, advertising campaigns and allow you to send instructive mailers to your patrons, which in turn will build your brand base. It is a system that works on all the digital platforms and also allows you to acquire more databases for your higher reach of customers for your Hotel, Restaurant and Resorts. This is the only system that will integrate your old database with the new one, so that you can get he details in a single view. It works flawlessly with the iPhone and iPad systems. It is built in a manner which never allows you to miss any comment or any report even when you are on the go!

Zanaflex

Reglan

As an hotelier, are you updated with recent trends, latest news and latest technology in hospitality?
The recent trends in Hospitality are all about the merge of technology to attract more customers. Digital media touch points are really helping a lot to hotels and restaurants worldwide to gain more customers.
Most of the properties are now turning active on social media channels like Facebook, Twitter, Linkedin to communicate straight with their customers to get their views and feedback about their services and offerings.
Adapting the new technology and communication mediums, the hoteliers are changing their branding ways from traditional mediums to the email campaigns marketing.

Well, more or less a new update and a new story are always ready for you to get updated on. But are you actively using these channels and getting updated?

You may find it tough to browse through all these websites and channels to get the news you are really looking for. Some time a good post and good news is mixed up with a link where you really don’t want to waste your time.

How do you find it, when all the latest news of trends and technology of hospitality delivered straight to you at your facebook? Yes, it’s possible, understanding your condition and problem of browsing all the search engines to get the relevant news, we at Mobikon Technologies provide you a place where you can keep yourself updated with latest technology news, recent trends in Hospitality, national and international news of government bodies and much more.

Being the pioneers in hospitality solutions, we love to keep our Facebook updated with latest happenings in hospitality and we cover most of the interesting news from all the channels at one place. Once you like our Facebook page, we will make sure to keep you tuned with hospitality via our daily posts.

Your daily dose of hospitality happenings begun with a single click. Like our page and keep updated. www.facebook.com/Mobikon